How Can I cancel a Trade?

Step-by-Step Guide to Cancel a Trade

1. Login to Your Account

   • Open the CSAlpha mobile app on your device.
   • Enter your username and password.
   • Click on the "Login" button.

2. Access Securities Trading

   • Once logged in, navigate to the main dashboard.
   • Click on the "Securities Trading" option.

3. Navigate to Trade History

   • On the left-hand menu, click on "Trade History."

4. Review Trade Status

   • The trade history page will display all your trades with their current statuses:
     • Executed Trades: These are trades that have been matched and completed successfully. They have been added to your portfolio.
     • Pending Trades: These are trades that have not yet been matched and executed.
     • Rejected Trades: These are trades that do not meet some market rules or cannot be matched. Note that a rejected trade does not mean it is canceled. If left rejected, it can still be executed on the next market day.

5. Cancel a Trade

   • To cancel a trade, find the pending or rejected trade you wish to cancel.
   • Click on the "Cancel" button located on the right side of the trade entry.
   • Confirm the cancellation 

Additional Information

• Ensure you review the status of each trade carefully before making any cancellations.
• For any issues or further assistance, contact our support team.

Thank you for choosing CSAlpha for your trading needs. We are here to help you achieve your financial goals.