How to Login

Created by Uchechukwu Ariolu, Modified on Mon, 9 Oct, 2023 at 12:05 PM by Uchechukwu Ariolu

CS Alpha users can login using their User ID or Username on the web application, or their biometrics on the mobile application. 

 

What is a User ID?

Your user ID is a four-digit number assigned to you when your account was created. It is sometimes called "Customer ID".

All CardinalStone clients have one user ID across all their business involvements. For example, a mutual funds and securities trading client can access both accounts in a singular dashboard using his/her User ID.

 

If you have forgotten your user ID, follow the instructions in this article How to Recover User ID

 

What is a Username?

A username can be created in the more section of the CS Alpha application. To create a username, please follow the instructions in this article How To Create A Username

 

Login

 

Step 1: Access the web, iOS or Android application.

 

Step 2: Enter User ID or Username 

 

Step 3: Enter your password

  • If you do not know your password, follow the instructions in this article


 

 


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