Account Opening

CS Alpha offers a three-tiered account opening process designed to cater to different user needs and regulatory requirements.

Step-by-Step Guide to Account opening

Step 1: Access the Web, iOS, or Android Application

1. Download and install the application from the relevant app store or access the web portal via app.cardinalstone.com

Step 2: Select Sign-up, and No, create a new account 

1. Choose Individual for personal accounts or Corporate for business or institutional accounts.
2. Choose the products/business you are interested in starting with on the CS Alpha App

Step 3: Fill Online Form

1. Enter Personal Information Accurately: Starting with your BVN, ensure all biodata are correct and matches with the details on your BVN to avoid delays in the verification process. (If your details already exist on our system, a userID request email would be sent to your registered email address with us to confirm if you already have an account. You can choose to create an additional account or go to login)
2. Upload Valid KYC Documents: You will then be required to upload KYC documents. Make sure the documents are clear and up to date.
3. Submit Account Opening Form: Review all entered details before submission.

Step 4: Activate Account

1. Upon successful submission, you will receive an email containing your user ID and default password.
2. Retrieve your user ID and default password from the email.
3. Log in using the default credentials.
4. Create a strong personal password.
5. Save your new password securely.

Additional Information for Tiered Account Activation

• For Tier 1 Users:

  • Follow the standard account opening steps as outlined above.

• For Tier 2 Users:

  • Ensure additional documents (e.g., proof of address, signature mandate, passport photograph) are uploaded during the form submission.
  • Complete the liveliness check as required.

• For Tier 3 Users:

  • Provide all Tier 2 documents along with evidence of the source of funds and source of wealth.